Refund Policy

The Kroger Family of Stores promises to deliver great quality, personable customer service and stunning florist arranged bouquets. We know that when you send flowers it comes from the heart, so we work hard to ensure your arrangements are created with the freshest flowers and delivered on time to help celebrate every occasion.

Your perishable flowers and plants are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.